General Terms & Conditions
General Terms & Conditions Covid-19 summer, autumn, winter 2020/2021:
At the reservation 50% of repayment required.
Guests can cancel free of charge up to 5 days before arrival.
Cancellations within 5 days prior to arrival, the guest pays 50% of the total price.
In case of early departure, late arrival or no-show, cancellation fees of 100% will be charged on the booked, unused days.
Currently the conventional general Terms & Consitions are not active:
Reservations are confirmed after you receive a written confirmation and send a deposit. Please transfer 30% of the bill as earnest money to make the booking binding. If the earnest money has not been received within 10 days after the booking, the reservation becomes invalid. The earnest money will be kept in case of cancellation, early departure or no arrival.
IBAN: IT 42 S 08056 23120 000302014203
BIC/SWIFT Code: RZSBIT21211
Travel insurance: You never know what might happen before your holidays. With our travel cancellation insurance you are protected in case of illness or death in your family. According to EU regulations, a cancellation fee can be charged in case of late arrivals, early departures or no-show. In order to protect you from such expenses, we recommend you take out this travel cancellation insurance, so the European travel insurance will cover these costs.
In case of cancellation, early departure or no arrival, the following cancellation policies apply:
- More than 31 days no cancellation fees.
- 30 till 15 days prior to arrival: we calculate the 40% of the total amount.
- 14 till 8 days prior to arrival: we calculate the 60% of the total amount.
- Less then 7 days: we calculate 70% of the total amount.
The earnest money is taken into account when calculating the cancellation costs in case of cancellation, early departure or no arrival.
- Payment: The hotel bill can be paid in cash (please note legal limits for cash payments), or credit card.
- Check-in is possible from 2 p.m.; check-out to 10 a.m. If you arrive after 6 pm, please give us notice.
- Unfortunately we are not able to guarantee floor level, location or room number within a certain room category.
- We have various rooms and apartments. Sketches are for illustration only. For calssification sketches are not always compliant. Subsequently, the size is always defined!
- This is a no-smoking hotel. You can smoke outdoors.